Unlocking HMRC’s Revenue Potential

Proper investment in HMRC could transform tax collection, reduce fraud, and generate vital funds. Prioritising HMRC funding is key to a more robust and efficient public finance landscape.
June 11, 2025
5
Amelia Hartley
June 11, 2025
5

The Overlooked Opportunity in HMRC Funding

Despite repeated calls for economic growth across the UK, successive Chancellors have failed to leverage a powerful tool at their disposal: adequately funding HM Revenue & Customs (HMRC). Unlike most government departments whose main role is to deliver public services, HMRC holds a unique mandate: it is the principal body charged with raising revenues for government activities.

Why Treat HMRC Differently?

Government spending reviews often focus on cost-cutting, yet HMRC’s distinct purpose sets it apart. While agencies like the passport office may offset expenses through fees, HMRC fuels public spending, growth, and vital investments. Every pound invested in HMRC has the potential to return several times more to the Exchequer through increased compliance and reduced tax gaps.

Yet, austerity measures have resulted in significant funding cuts:

  • Recent reports point to £420 million lost due to fraud in tax services alone
  • Losses have mounted from Covid-related schemes and from complex, fraud-prone tax incentives like R&D credits
  • Persistent tax evasion and avoidance, often undetected due to limited HMRC resources
  • The UK’s hesitancy to increase main tax rates has only heightened the urgency for alternative, less disruptive revenue-raising strategies, many of which require HMRC’s expertise and operational capacity.

    The Case for Strategic Investment

    A stronger HMRC would deliver:

    1. Increased tax recovery: More staff, particularly experienced policy and investigation professionals, means less lost revenue to fraud, evasion, and error.

    2. Smarter tax policies: Well-resourced teams can devise fair, less intrusive ways to broaden the tax base—such as adjusting scope for lesser-known taxes or refining VAT rules.

    3. Improved public trust: When rules are clear and enforcement is visible, compliance improves across the board.

    This strategy is not simply about hiring more employees. It is about targeted investment:

    Investment Area Impact
    Skilled Investigators Direct action on complex fraud, evasion, and avoidance
    Policy Development Innovative, effective, and publicly acceptable tax solutions
    Community Presence Greater detection of local non-compliance and tax avoidance
    Technology Upgrades More efficient operations and taxpayer services

    The Downside of Underfunding

    Failure to invest in HMRC does not just leave money on the table. It creates broader problems:
  • Unchecked fraud and evasion place greater burdens on honest taxpayers
  • Declining morale and capability among HMRC staff
  • Greater reliance on unpopular or regressive tax increases elsewhere
  • Continued inefficiency, benefiting only tax avoidance professionals and undermining public finances
  • Shifting the Conversation Forward

    Rather than regarding HMRC as just another department to squeeze, policymakers should view it as a strategic asset. Increased, focused investment in HMRC offers a path to:
  • Reduce the national deficit without resorting to painful tax rises
  • Fund key services (from defence to healthcare) with improved reliability
  • Build public confidence in a fair and robust fiscal system
  • What Can Be Done Now?

    1. Advocate for strategic funding: Accountancy professionals, business leaders, and policymakers should make the case for smart HMRC investment.

    2. Support initiatives for transparency and accountability: Effective oversight ensures funds lead to measurable improvements.

    3. Encourage tax simplicity: Campaign for reforms that help taxpayers understand and meet obligations, reducing opportunity for evasion.

    The Bottom Line

    HMRC, with the right resources, has the potential to become one of the UK’s most effective engines of economic resilience. Now is the time to treat investment in tax collection as what it truly is: essential for a strong, fair, and prosperous future.

    ---

    Take action:

  • Stay informed through industry updates and expert commentaries
  • Engage with professional bodies to lobby for HMRC investment
  • Review your business tax compliance and readiness for changes in enforcement

Find the UK’s leading payroll solutions